Privacy policy
Last updated: April 10, 2026
Sagaskin operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), in order to provide you with a curated Korean skincare shopping experience. Sagaskin is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to your personal information.
By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
For the purposes of this Privacy Policy, “personal information” means information that identifies you or can reasonably be linked to you. This does not include information that has been anonymised or de-identified.
Depending on how you interact with the Services, we may collect personal information such as your name, email address, phone number, billing and shipping address, as well as payment details and transaction information when you make a purchase. We may also collect account-related information, including login details, preferences, and saved items, along with records of your activity on our website, such as the products you view, add to your cart, or purchase.
In addition, we may collect information contained in any communications you send to us, as well as technical data such as your IP address, browser type, device information, and details about how you interact with our Services.
Personal Information Sources
We may collect personal information directly from you when you create an account, place an order, or contact us. We also collect information automatically through cookies and similar technologies when you use our website.
In some cases, we receive personal information from service providers such as Shopify, payment processors, and analytics providers, as well as from partners or other third parties, where permitted by applicable law.
How We Use Your Personal Information
We use your personal information to provide and improve our Services, including processing payments, fulfilling orders, arranging shipping, and managing returns or exchanges. Your information also allows us to personalise your experience, such as recommending Korean skincare products that may be relevant to you, and to manage your account and preferences.
We may use your information to communicate with you, including responding to inquiries and sending service-related updates. Where permitted, we may also send you marketing communications about new products, promotions, or updates, and you may opt out of these at any time.
In addition, we use personal information to maintain the security of our Services, detect and prevent fraud or misuse, and comply with legal obligations, including responding to lawful requests or enforcing our policies.
How We Disclose Personal Information
We may share your personal information with Shopify and trusted third-party service providers who assist with payment processing, shipping, hosting, analytics, and customer support.
We may also share information with marketing partners to deliver relevant advertising, in accordance with their own privacy policies. In certain circumstances, we may disclose your information where required by law or where necessary to protect our rights, our customers, or our business.
We may also share information where you have given your consent, for example when interacting with third-party integrations or social media features.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information in order to provide and improve the Services.
Information you submit may be transferred to and processed by Shopify and its partners, including in countries outside of your own. To learn more about how Shopify uses your personal information and your rights, you can visit https://privacy.shopify.com/en.
Third-Party Websites and Links
The Services may include links to third-party websites or platforms. If you follow these links, you should review their privacy policies and terms, as we are not responsible for their practices or content.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided us with personal information, please contact us so we can remove it.
Security and Retention of Your Information
We take reasonable measures to protect your personal information; however, no system can be guaranteed to be completely secure.
We retain your information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights and Choices
Depending on where you live, you may have certain rights in relation to your personal information, including the right to access, correct, delete, or receive a copy of your data, as well as the right to object to or restrict certain types of processing.
Where processing is based on your consent, you have the right to withdraw that consent at any time. You may also opt out of marketing communications using the unsubscribe link provided in our emails.
To exercise your rights, you may contact us using the details below. We may need to verify your identity before responding to your request, as required by law.
Complaints
If you have concerns about how we handle your personal information, you may contact us directly. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred to and processed in countries outside of your own. Where required, we rely on appropriate safeguards to ensure your data is protected in accordance with applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised “Last updated” date.
Contact
If you have any questions about this Privacy Policy or would like to exercise your rights, you can contact us at:
Email: hello@sagaskin.co.uk