Terms of service
Overview
Welcome to SAGASKIN. Throughout these Terms of Service, the terms “we”, “us” and “our” refer to SAGASKIN. We operate this website and online store, including all related information, content, features, tools, products, and services (the “Services”), in order to provide you with a curated Korean skincare shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced within them, set out the terms on which you may access and use our Services. Please read them carefully, as they contain important information about your legal rights.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use our Services.
Section 1 – Access and Account
By using our Services, you confirm that you are at least 18 years old, or that you are using the Services under the supervision of a parent or legal guardian.
To access certain features, you may be required to provide information such as your name, email address, billing details, and shipping information. You agree that all information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account details and for all activities carried out under your account. You must not transfer or share your account with any other person.
Section 2 – Our Products
We make every effort to ensure that our products are described and displayed as accurately as possible. However, variations may occur due to differences in device displays, lighting, and individual perception.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities available for purchase.
Nothing in this section affects your statutory rights under UK consumer law.
Section 3 – Orders
When you place an order, you are making an offer to purchase a product. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion.
Your order is only accepted once we send you a confirmation email. Payment must be received and processed before acceptance.
Please ensure that your order details are correct before submitting, as we may not be able to make changes once your order has been processed.
Your purchases are subject to our Refund Policy, which includes your rights under UK consumer protection laws.
Consumer Rights (UK Customers)
Nothing in these Terms affects your statutory rights. Under the Consumer Rights Act 2015, you are entitled to goods that are as described, fit for purpose, and of satisfactory quality.
Section 4 – Prices and Billing
All prices are displayed in GBP (£) unless otherwise stated and are subject to change without notice.
Prices do not include delivery charges, taxes, or import duties unless clearly stated. These will be shown at checkout where applicable.
You agree to provide accurate and complete payment and billing information. By placing an order, you confirm that you are authorised to use the payment method provided.
Section 5 – Shipping and Delivery
Delivery times are estimates only and are not guaranteed. Delays may occur due to factors outside our control, including courier issues or customs processing.
Risk in the products will remain with us until the goods have been delivered to you.
Section 6 – Intellectual Property
All content on the Services, including text, images, branding, graphics, and design, is owned by or licensed to SAGASKIN and is protected by intellectual property laws.
You may use the Services for personal, non-commercial use only. You must not copy, reproduce, distribute, or exploit any content without our prior written consent.
Section 7 – Third-Party Tools and Links
Our Services may include links to third-party websites or tools. We do not control or endorse these third parties and are not responsible for their content, policies, or practices.
Your use of third-party services is at your own risk.
Section 8 – Relationship with Shopify
Our store is powered by Shopify. All purchases made through our store are transactions between you and SAGASKIN.
To the fullest extent permitted by law, Shopify is not responsible for any loss, damage, or issues arising from your purchases from SAGASKIN.
Section 9 – Privacy
Your personal information is handled in accordance with our Privacy Policy, which can be viewed here: [LINK].
By using the Services, you acknowledge that you have read and understood our Privacy Policy.
Section 10 – Feedback
If you submit feedback, reviews, or suggestions to us, you grant us the right to use, reproduce, and publish such content for business purposes without compensation to you.
You confirm that any content you provide is lawful and does not infringe the rights of any third party.
Section 11 – Errors and Inaccuracies
We reserve the right to correct any errors, inaccuracies, or omissions on our website at any time, including after an order has been placed.
Section 12 – Prohibited Uses
You may only use the Services for lawful purposes. You must not misuse the Services, including by introducing harmful code, attempting unauthorised access, or using the site for fraudulent or abusive purposes.
We reserve the right to suspend or terminate access if these Terms are violated.
Section 13 – Termination
We may suspend or terminate your access to the Services at any time if you breach these Terms.
Any provisions that by their nature should survive termination will continue to apply.
Section 14 – Disclaimer of Warranties
The Services and all products are provided “as is” and “as available” to the extent permitted by law.
We do not guarantee that the Services will be uninterrupted, secure, or error-free.
Nothing in these Terms affects your statutory rights.
Section 15 – Limitation of Liability
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability which cannot be excluded under UK law.
To the fullest extent permitted by law, SAGASKIN shall not be liable for any indirect or consequential loss arising from your use of the Services.
Section 16 – Indemnification
You agree to indemnify and hold SAGASKIN harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Services.
Section 17 – Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in full force.
Section 18 – Entire Agreement
These Terms, together with our policies, constitute the entire agreement between you and SAGASKIN.
Section 19 – Assignment
You may not transfer your rights under these Terms without our consent. We may transfer our rights where necessary.
Section 20 – Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Section 21 – Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated date.
Your continued use of the Services constitutes acceptance of any changes.
Section 22 – Contact Information
If you have any questions about these Terms, you can contact us at:
Email: hello@sagaskin.co.uk